Return & Refund Policy

We value your satisfaction and strive to deliver the finest quality fragrances. However, if you're not completely satisfied with your purchase, our return policy ensures a fair and smooth experience.

1. Eligibility for Returns

Returns are accepted within 7 days of delivery if the product is unused, sealed, and in its original packaging.

2. Non-Returnable Items

For hygiene reasons, opened or used perfume bottles cannot be returned or exchanged.

3. Refund Process

Once your return is approved, refunds will be initiated to your original payment method within 5–7 business days.

4. Damaged or Defective Products

If you receive a damaged or defective product, contact us immediately with images. We’ll arrange a replacement at no additional cost.

5. Contact Us

For any queries regarding returns, please reach out to aliora.pk.team@gmail.com.